Please be advised that neither Hyphen PDA, the NCR or your Debt Counsellor will ever ask you to pay your debt review obligation payment into another bank account other than that of Hyphen PDA. If there is such a request, please do not proceed as it is a Scam.

Hyphen PDA is listed as a Public Recipient, for your ease of banking. You can easily select it, by typing in Hyphen PDA on your Banking App or your Online Digital Banking platform, filling in your amount and adding your Consumer Identity Number as your Reference! If unsure, please contact us on 011 – 303 0060.

Introducing a smart alternative collection:

This is how

What is

Find out how DebiCheck is improving the Debit Order environment.


Explore how DebiCheck can help your Debt Counselling business.

Debicheck in 5 simple steps

01. Submit the mandate to Hyphen PDA
02. Hyphen PDA validates and submits to bank
03. Consumer approves the mandate
04. Debit order is collected from the Consumer’s account
05. Receive instant notification of mandates and collections

Payments industry launches
new type of debit order

June 2017 - Over the last few years there has been a significant increase in debit orders processed to bank accounts without permission (a mandate) from consumers. On the other hand, irresponsible consumer behavior, where bank customers are disputing debit orders that do have valid mandates, at their banks, has also become a huge concern for the industry.

As a result, the South African Reserve Bank (SARB) requested PASA, which includes the South African Banks, to find a solution. An industry project aiming to enhance and eventually replace certain type of debit orders and thereby contributing substantially to the safety and efficiency of debit orders, was started during 2013.

Now close to implementation, the project will deliver a new type of debit order, called DebiCheck.
DebiChecks are new debit orders electronically confirmed by you with your bank on a once-off basis, relating to a new contract that you have signed with a company.

This means that, your bank will now know the details of what you have agreed to and will not allow your DebiCheck to be processed outside the terms that you have confirmed.

With DebiCheck, you will be in control.

Get Hyphen PDA
for debt

Hyphen PDA is more than just a distribution agency. With us you have access to award-winning software, business systems and meaningful reporting, as well as highly trained professionals who can assist you every step of the way.
Debt Counsellor Registration