COVID-19 NOTICE:
Hyphen PDA will continue with its daily operations of collections, processing deposits and distributing to Credit Providers as per the repayment plans loaded by Debt Counsellors. We have put business continuity strategies in place to ensure business can continue as close to normal as possible. We kindly request your patience during this time as we have adopted the accepted policy of social distancing and allowing our staff to work from home. You might experience marginal delays in response to you as result a thereof. For more information on COVID-19, please visit sacoronavirus.co.za.

Introducing a smart alternative collection:
Debicheck

This is how

What is
Debicheck?

Find out how DebiCheck is improving the Debit Order environment.

Improving
Collections

Explore how DebiCheck can help your Debt Counselling business.

Debicheck in 5 simple steps

01. Submit the mandate to Hyphen PDA
02. Hyphen PDA validates and submits to bank
03. Consumer approves the mandate
04. Debit order is collected from the Consumer’s account
05. Receive instant notification of mandates and collections

Payments industry launches
new type of debit order

June 2017 - Over the last few years there has been a significant increase in debit orders processed to bank accounts without permission (a mandate) from consumers. On the other hand, irresponsible consumer behavior, where bank customers are disputing debit orders that do have valid mandates, at their banks, has also become a huge concern for the industry.

As a result, the South African Reserve Bank (SARB) requested PASA, which includes the South African Banks, to find a solution. An industry project aiming to enhance and eventually replace certain type of debit orders and thereby contributing substantially to the safety and efficiency of debit orders, was started during 2013.

Now close to implementation, the project will deliver a new type of debit order, called DebiCheck.
DebiChecks are new debit orders electronically confirmed by you with your bank on a once-off basis, relating to a new contract that you have signed with a company.

This means that, your bank will now know the details of what you have agreed to and will not allow your DebiCheck to be processed outside the terms that you have confirmed.

With DebiCheck, you will be in control.

Get Hyphen PDA
for debt
Counsellors

Hyphen PDA is more than just a distribution agency. With us you have access to award-winning software, business systems and meaningful reporting, as well as highly trained professionals who can assist you every step of the way.
Debt Counsellor Registration